We’ve provided answers to some of our most frequently asked questions. If you have any other concerns, please do not hesitate to contact us.
Frequently Asked Questions
How do I know if therapy is right for me?
You can call for a free consultation with the intake coordinator at 818-907-9980 to help determine if the Counseling Center can help.
Do you take Medi-cal or Medi-care?
No.
Do you take insurance?
The Counseling Center is considered an out of network mental health care provider and most insurance companies will not cover the services provided. The provisions of your policy will determine if benefits are applicable.
What are your hours?
Due to COVID-19, we are currently offering sessions through telehealth. When CalFam is open, our hours are: Monday-Thursday, 8:00 a.m. to 9:00 p.m., Friday and Saturday 8:00 a.m. to 5:00 p.m.
Do you prescribe medication?
No. However, we can refer you to a medical doctor.
My child is having behavioral problems in school. Can you help him/her?
Yes. Our therapists have specific training and experience working with children and adolescents.
How much does it cost for therapy?
The fee is based on a sliding scale.
How long is a session?
A session is 50 minutes.
What languages do the counselors speak?
Counselors primarily speak English, with the potential for Spanish, Farsi, and other languages.
Do you offer court-referred or mandated service?
Yes. We offer individual and group counseling for court-referred clients.
Do you offer support groups?
Yes, the Counseling Center offers both psycho-educational and support groups such as Anger Management for Adults, Parenting Skills, Men’s Group for Ending Domestic Violence, and others. For more information click here or please call our intake coordinator at 818-907-9980.
How long does therapy take?
Therapy is based on individual need. Some therapy is short term (1-6 sessions), and other therapy lasts longer. Your therapist will talk with you and develop a specific plan.
Get Support. Call Today
