We’ve provided answers to some of our most frequently asked questions. If you have any other concerns, please do not hesitate to contact us.
Frequently Asked Questions
How do I know if therapy is right for me?
You can call for a free consultation with the intake coordinator at 818-907-9980 to help determine if the Counseling Center can help.
Do you take Medi-cal or Medi-care?
No.
Do you take insurance?
The Counseling Center is considered an out of network mental health care provider and most insurance companies will not cover the services provided. The provisions of your policy will determine if benefits are applicable.
What are your hours?
Telehealth can be arranged any day and at any time the client and therapist are available.
In-person sessions at the counseling center in Encino are offered Wednesday through
Saturday. You will share your availability with the intake coordinator, who will match
you with therapist availability.
In-person sessions at the counseling center in Encino are offered Wednesday through
Saturday. You will share your availability with the intake coordinator, who will match
you with therapist availability.
Do you prescribe medication?
No. Medication prescriptions can be obtained only through a psychiatrist or other medical
doctor.
doctor.
My child is having behavioral problems in school. Can you help him/her?
Yes. Our therapists have specific training and experience working with children and adolescents.
How much does it cost for therapy?
The fee is based on a sliding scale.
How long is a session?
Individual therapy sessions are 50 minutes. Couples and Family therapy sessions are 90
minutes.
minutes.
What languages do the counselors speak?
Counselors primarily speak English, with the potential for Spanish, Farsi, and other languages.
Do you offer court-referred or mandated service?
You will need to check with your lawyer or social worker to see if the outpatient
counseling services at CalFam will meet the needs of the court. CalFam will not provide
an assessment or opinion to the court. CalFam will provide only the focus of treatment
and a record of attendance.
counseling services at CalFam will meet the needs of the court. CalFam will not provide
an assessment or opinion to the court. CalFam will provide only the focus of treatment
and a record of attendance.
How long does therapy take?
Therapy is based on individual need. Some therapy is short term (1-6 sessions), and other therapy lasts longer. Your therapist will talk with you and develop a specific plan.
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